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RevRouter was designed with you in mind. Automate business processes for virtually any industry with our robust cloud-based, contact center, CRM.

Let’s face it, the market is flooded with CRM platforms promising to solve every problem for every industry. This shotgun approach often leads to expensive upgrades, customizations, and an arduous implementation process. RevRouter eliminates this by providing a core set of CRM features that are uniquely customized to fit your business initiatives. With over 15 years of experience, we’ve taken the time, patience, and passion to craft a call center solution that continuously strives for growth and improvement. Isn’t it time your CRM worked for you?

It’s time to solve for your needs today and plan for the future.

Ultimate Customizability
Customer
Experience Focused
Cloud Based Call
Center Solution

Your Enterprise Powerhouse

RevRouter is a multi-functional, highly adaptable, and hyper scalable enterprise-class solution. Our modern, cloud-based platform, delivers the true flexibility and continued advancement your organization needs. Choose from a plethora of customization tools, extensions, and modules to best fit your needs today and in the future.

Performance Marketing

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True performance marketing, when done right, allows for real-time ROI analysis. Our Lead Routing Optimization Engine assists users in tracking campaigns and assessing performance all within a single platform. By tracking your costs, and the actions your contacts make, you can optimize in real-time by sending the right contact to your best performing call centers or queues, every time.

Contact Relationship Management

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RevRouter’s unique interface provides users with a complete view of their clients’ information and history all in one portal. Make real-time decisions based on real-time metrics. RevRouter makes it easy to review analytics such as customer activity, communication history, key attributes, sales opportunities, and more.

Managing your customer relations has never been easier.

 

Global Workforce & Automation

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Every second counts when you’re working in a call center environment. RevRouter is a time-saver; view the critical information you need, when you need it, and how you need it. With 6 major languages and 24-hour time zones, RevRouter is easily localized for your organization’s lingo and preferences.

Omni-Channel Engagement

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RevRouter is a multichannel tool built for easy and consistent communication. Templated responses ensure tailored messages are always sent via the preferred contact method. Make calls, personalize emails, and assign tasks all within a single view. Keeping your agents engaged and on task has never been easier with RevRouter’s leading engagement technology software.

Reporting & Analytics

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RevRouter’s robust reporting tools enables users to analyze and utilize data through our comprehensive notification center. Make the most out of your data by coupling with external analytical applications using our open API. We’re proud to partner with Amazon’s Web Services to further ensure your data is available, actionable, and most importantly accurate.

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