Agent & Queue

RevRouter makes it easy to hold your team accountable for day to day tasks, follow-ups, and goals. Using our agent and group queue enables users to assign a ticket to an agent or group.

Quickly assess which tickets were assigned to which agent, how many tickets are past due, and if they have been abandoned or unassigned. This makes it easy to keep everyone focused on the tasks and initiatives in mind. Coupled with our gamification system, the RevRouter system is an unrivaled motivator.